Close
Live Chat
Stay in touch with us

01007460006

Email Us

i@m2.ist

Visit Our Office

Ashgar Darna Compound - Maadi Ring Road next to Carrefour A5, Second Floor, Office 24 Open Google Maps

Technical Support
Please login to the client area then Open Technical Support Ticket
Follow us on Social Media

You can also search in frequently asked questions.

Our exceptional technical support and customer service is one of the main reasons our customers trust us.

  • What is the company's nationality?

    We are proud to be a 100% Egyptian company.

  • Does the company have agents in Arab countries?

    The company has no agents in any Middle Eastern countries.

  • How can I contact the company?

    You can open a ticket in the sales department and you will get a response as soon as possible during working hours.
    You can contact us via WhatsApp on the sales number.
    You can contact us on the company's Facebook page.

  • What are the company's official working hours?

    Office: Daily from 10 AM to 8 PM except Friday, Saturday and official holidays
    Online Sales: Sales are available daily from 10 AM to 11 PM except official holidays.
    Technical Support: Technical support is available 24 hours a day, 7 days a week without holidays.

  • What currencies do you accept?

    US Dollar and its equivalent in Egyptian Pound or other currencies

  • What payment methods are available?

    We accept all payment methods such as
    Cash payment at the company headquarters
    Payment via Visa and MasterCard
    Payment via electronic wallets
    Payment via bank transfer
    Payment via postal transfer
    Payment via PayPal

  • Do you provide a refund system for amounts paid to you?

    The company does not provide a refund system under any circumstances, whether the amounts are paid as costs for required services or to top up balance for future use.

  • Do you have bank accounts in Arab countries?

    Not currently available, but we can receive bank transfers from all Arab countries.

  • What is the level of protection on your servers?

    Our servers are subject to a precise protection system, and we have a special team to close any vulnerabilities that are discovered.



M2 © ∞ All Rights Reserved

  • Visa
  • MasterCard
  • Vodafone Cash
  • InstaPay
  • CIB
  • PayPal